Ingredion Incorporated Associate Contract & Pricing Analyst in IL, United States

Position Location: Westchester, IL

Business Unit : North America

Ingredion is seeking an Associate Contract & Pricing Analyst to serve as a critical point of contact with Ingredion’s customer base, for daily operational tasks associated with billing, invoicing, contracting and data management needs. This role partners with colleagues in Logistics, Sales, Credit, Finance, and Product Management to gather information and resolve customer account problems, all while ensuring high levels of customer satisfaction and retention.

Reports To: Contract & Pricing Manager

Supervision: None

Within this dynamic role, your responsibilities will include :

  • Approve and process all invoicing. Ensure invoices are accurate and processed. Ensure consistency and accuracy in customer billing activities.

  • Prepare and maintain data associated with customer master records and portals in order to support business needs. Understand and process auto-outputs for internal/external purposes.

  • Employ the basic functions of accounting. Research and process credits and debits as necessary to reconcile customer accounts.

  • Maintain up to date files according to the standard operating procedure. Ensure copies of orders and return orders are given to appropriate partners. Agility and Innovation

  • Seek to actively identify issues, consider alternative solutions, and take corrective action to resolve problems. Provide support/service, as well as communicating status to all parties involved.

  • Utilize company databases to ensure procedures are followed, provide accurate information to the customer, and update documents as necessary.

  • Prioritize and handle multiple tasks accurately and in a timely manner. Relationships and People

  • Serve as a liaison between external customers and internal functions to ensure customer satisfaction.

This role is well-suited for you if you:

  • Actively builds a deep understanding of the customer to ensure own work is responsive to customer needs.

  • Prioritizes work according to business needs.

  • Accepts and deals effectively with dynamic change and supports colleagues through it.

  • Enthusiastically helps others and responds to their business needs to build strong working relationships.

  • Actively seeks feedback about self and is open in providing feedback.

We want you if you hold the following qualifications:

  • Bachelor’s degree in a Business, Science, or a Supply Chain related discipline.

  • Confirmed effective communication and strong social skills.

  • Shown ability to follow defined procedures and standards while learning new tasks, assignments, and processes.

  • Demonstrated adaptability and exhibit flexibility in support of changes.

  • Confirmed experience resolving problems and the ability to successfully lead, prioritize, and execute multiple tasks/activities simultaneously.

  • Demonstrated ability to make sound, data-based decisions

  • Ability to work in a dynamic environment where the workflow is unpredictable. It is important to have flexibility, adaptability, and a collaborative demeanor.

  • Strong attention to detail with good social skills and ability to complete accurate data entry.

  • Business/math acumen, including ability to think critically and recognize inconsistencies in numbers

  • Intermediate Excel skills needed.

  • Strong computer skills and knowledge including experience with SAP or similar business systems for customer service and billing processes.

Ingredion is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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As a Fortune 500 global provider of ingredient solutions, Ingredion offer great careers across various functions. If you are curious, confident, and believe in the power of game-changing ideas, we want you to make us part of your career formula. Successful: Grow with a leader. Ingredion is FORTUNE 500 company with consistently strong financial performance. Responsible: Thrive with an organization that lives its values. We drive relentlessly toward sustainable practices and responsible operations wherever we do business. Meaningful: Be proud of where you work and what you do. Ingredion enables innovation in foods, beverages and consumer products that touch lives around the world.

Relocation Available:

No

Ingredion Incorporated is a leading global ingredient solutions provider to the food, beverage, paper and corrugating, brewing and other industries. Headquartered in Westchester, Illinois, USA, we turn grains, fruits, vegetables and other plant materials into value-added ingredients and biomaterial solutions. With more than 11,000 employees around the world, our ingredients make crackers crunchy, yogurts creamy, candy sweet, paper stronger and add fiber to nutrition bars.

If you are curious, confident, and believe in the power of game-changing ideas, we want you to make us part of your career formula. 

What is the formula for a winning career?

It starts with joining a thought leader, innovator and true high performer, grounded in values and driven to innovate and advance.  As a Fortune 500 global provider of ingredient solutions, Ingredion offers great careers across various functions—corporate, scientific, engineering and operations, sales and technical service, marketing and more. 

Successful: Grow with a leader.  Ingredion is FORTUNE 500 company with consistently strong financial performance.

Responsible: Thrive with an organization that lives its values.  We drive relentlessly toward sustainable practices and responsible operations wherever we do business.

Meaningful: Be proud of where you work and what you do.  Ingredion enables innovation in foods, beverages and consumer products that touch lives around the world.